Schließen
Welcome to CGM
We’re delighted to welcome you soon as part of our team.
Your journey with CGM is about to begin. We look forward to working with you, learning from one another, and turning new ideas into reality.
To ensure you are well prepared from day one, you will find here all the key information about your onboarding, concise, practical, and available for you to explore at your own pace.
ClipDealer / ellandar
Symbolbild CGM IHE Integrator.
Our Purpose:
CEO
Nobody should suffer or die because medical information was missing, never and nowhere. [CGM leverages AI]
Here’s how your journey with us begins.
Curiosity. Trust. Forward thinking
At CGM, we believe that development is not a destination but a continuous process that we shape together.
You do not need to start perfectly. You do not need to know everything.
What truly matters is your openness to new things, to people, and to ideas.
We create space for collaboration, learning, and growth from your very first day, with clear structures, a team that supports you, and leadership that makes development possible.
You want to make an impact? Then you’ve come to the right place.
Our strategic objectives for 2030
Together, we are shaping the future of CGM with clear goals and a strong focus.
Together, we are shaping the future of CGM with clear goals and a strong focus.
1. We fight for the love of our customers
Our customers are at the center of everything we do, today and in the future.
We love engaging with them, listening, talking and understanding their needs. Every day we are committed to exceeding their expectations and solving their challenges so that working with CGM feels easier and more rewarding. Customer satisfaction is not a result at the end, it is a daily discipline of operational excellence that we share across CGM.
What we do in practice:
- Put customers at the center by strengthening go to market, service and support in order to increase retention and satisfaction.
- Fix the basics by stabilizing our solutions with reliable releases and improved product quality so that users do not lose time in front of the screen.
- Use SPACE as a lean and effective operating model that guides our priorities and strengthens the way we work.
- Maintain strong communication and frequent on site visits so that customers and the market see how much we value and invest in the relationship.
Goal: Earn and keep our customers’ trust and recommendation and set a new standard for customer satisfaction in digital healthcare.
2. We grow with our customers’ success
We are proud of our unique and innovative software offering and we are committed to synchronizing our products for the benefit of doctors, patients and all healthcare providers. Growth follows when our platform helps care providers achieve better results in everyday practice and when our solutions make a real difference to efficiency and outcomes.
What we do in practice:
- Focus on sales excellence and performance and make sales a shared responsibility across CGM.
- Leverage our unique customer platform by synchronizing products and driving adoption of add ons across all customer segments.
- Grow our SaaS and cloud based offerings and provide hosting and cloud services to our existing customer base.
- Expand our primary system platforms and confirm their success through a positive customer balance and visible contribution to better healthcare around the world.
Goal: Achieve sustainable growth by increasing the value and impact we create for healthcare providers, systems and patients.
3. We attack the market
We operate globally with a strong focus on Europe and the United States and we are determined to outperform our competitors through excellent sales, service and product innovation. We want to be among the leading providers in every market segment and country and we continuously extend our footprint across regions and care settings. We lead when we act boldly, move quickly and set the pace for our industry.
What we do in practice:
- Gain new customers through precise market expansion, strong local growth plays and targeted inorganic opportunities.
- Enter new segments and unlock additional revenue streams by extending CGM’s presence across care settings and services based on our customer platform and new technologies.
- Develop tailored go to market strategies for each country that combine local depth with global scalability through shared platforms and reusable services.
- Lead with AI, data and cloud innovation and bring game changing products to market that strengthen our competitiveness.
Goal: Expand our market position and establish CGM as the most trusted digital health platform in Europe, in the United States and globally.
4. AI and Technology
For us, AI and technology are not just tools, they are at the heart of CGM and central to our purpose that nobody should suffer or die because medical information was missing. We use modern data products and AI services to expand the capabilities of our platform so that care becomes more intelligent, more efficient and more effective. AI enables new diagnostics, therapies and ways of interacting with healthcare IT and we embed these capabilities into all our product lines.
What we do in practice:
- Build the CGM AI engine that turns internal and external data into intelligence and powers new solutions and next generation products across our portfolio.
- Accelerate product innovation through standardized components and seamless interoperability that deliver more efficient workflows for healthcare professionals.
- Create a cloud native delivery architecture that simplifies our technology stack, improves performance and reliability and enables faster and scalable product delivery.
- Integrate data driven analytics and predictive technologies to improve quality of care, efficiency and outcomes and to support medical research.
Goal: Use AI and technology to transform healthcare IT into an intelligent, connected platform that delivers better decisions, better workflows and better care.
5. Talents and Leadership
Talent and leadership are the driving forces behind our future success. We hire people who want to improve and shape the healthcare of tomorrow and we live this mission together as One CGM. Every employee contributes directly to our mission and strategy and is committed to customer satisfaction and continuous improvement. We empower our people to take ownership, grow with challenges and lead with clarity and purpose.
What we do in practice:
- Hire for excellence by aiming for high quality at every step of the selection process in order to attract the right talent.
- Build a performance driven culture in which every team member understands our shared goals, takes ownership and demonstrates leadership.
- Invest in growth by equipping employees with the skills, learning opportunities and career paths they need to thrive today and prepare for CGM 2030.
- Work in agile, interdisciplinary teams and cross functional product commercial units that combine expertise from product management, technology, domain knowledge, UI and UX and ensure collaboration across products and markets.
Goal: Develop strong talents and leaders and enable One CGM to deliver on its strategy and shape the future of healthcare together.
Our Values
Stronger together! A true community can only grow when we come together and pull in the same direction. Our values apply to all products, business areas, countries, and cultures. They unite us, give our company stability, and create a shared framework for collaboration, communication, and cultural development.
UNITY, JOY, SUCCESS!
Frequently Asked Questions – quick and clear
When and how will I receive my work equipment?
You will receive your work equipment, such as your laptop, headset or company phone, in good time before your start, either by mail or in person on your first day. We will let you know the exact process well in advance.
Where will my first day of work take place?
You will receive information in advance on whether your first day will be remote, hybrid or on site, including the address, time and your points of contact. This way, you will know exactly where to go and who to reach out to.
Is there anything I need to take care of in advance?
If there is anything you need to do beforehand, you will be informed in good time, for example about documents or signatures. And of course, you are very welcome to familiarise yourself with our products in advance, getting a first impression is definitely worth it!
Other than that, the rule is: we take care of the details, you can simply look forward to your first day.
Is there an onboarding programme?
Yes, absolutely. We support you throughout your first weeks with clear steps, both professionally and culturally. You will receive all relevant information within your first days.
You will also be matched with a buddy who is there to help you with any questions you may have, usually a direct colleague from your team. In addition, you can look forward to our Onboarding Days, where you will go through four key modules that prepare you for everyday life at CGM.
Who can I contact if I have any questions before I start?
You can reach us at any time by email or phone. Your manager is there to support you, whether your questions are organisational or personal, and will connect you with the right person.
Is there a company pension scheme?
We offer you the option of a company pension scheme in cooperation with Debeka and Allianz. You can find all further information in our intranet once you have started with us.
What about company policies and regulations?
For any questions regarding working hours, vacation policies, home office options or other operational procedures, your future manager will be happy to support you.