Funding pressure
An ever-changing regulatory background that require specific functionality to meet complex requirements and provide the data necessary for ongoing grant funding
Staffing challenges in both clinical and administrative areas

Our award-winning electronic health record (EHR) and practice management solutions for FQHC, CHC, and RHC streamline documentation, automate reporting, and ease population health and care management for over-stretched staff. We make it easier to treat your patients, get paid, and report on time.

Special, flexible provider-licensing models meet the needs of FQHC, CHC, rural health, and other unique settings.

With clients throughout rural America, CGM has invested heavily into meeting your needs. This includes a special Rural Health Advisory Board dedicated to building the future of rural health.

Ranging in size from smaller practices to large, multi-site operations with hundreds of employees, the board helps us ensure our software and revenue cycle services do what is needed and more.

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EHR features for FQHCs and CHCs

Sliding Fee Scales

Basing fees on your patients' ability to pay enables the smooth operation of the business and provides a positive patient experience. Break away from total reliance on funding by charging appropriately and collecting for services rendered.

UDS Reporting

Simplify your UDS reporting with CGM APRIMA for FQHCs. This reporting is built in—no add-on modules or surprise fees. Spend less time generating and submitting reports and have more time for patient care.

Bilingual Patient Portal

Our Patient Portal provides English and Spanish support for desktop and mobile devices. Patients can view their chart, request appointments and prescription refills, communicate securely with the practice, and much more.

Easy Documentation

Enjoy flexible charting using a touch-enabled screen and save time by integrating with voice recognition software.

Registries

Data submission to registries is critical for patient outcomes and regulatory reporting. With our EHR for FQHCs, we provide easy access to your PDMP and facilitate connection to common registries.

Clinical Decision Support

Our EHR understands the challenge of managing essential visits to ensure patients stay healthy and adhere to their care plans. Receive prominent reminders as a provider, alerting you to address care gaps, including annual wellness visits, mammograms, flu shots, and more.

Handling a broad range of care for FQHC, CHC, and RHC

To deliver a broad range of care requires care teams with diverse skills and professional credentials that also go beyond the walls of traditional practices into settings such as school clinics.

CGM APRIMA and CGM eMDs accommodate each practice's unique blend of clinical staff, including physicians, community health workers, case managers, behavioral health staff, and other multi-disciplinary team members, including part-time equivalents and even visiting or telehealth specialist access.

Our approach enables rural healthcare providers to implement a solution that is not only powerful, but cost-effective as well. And our staffing solutions also provide an other

Community health solution

Our comprehensive solutions incorporate built-in capabilities for:

Traditional primary care
Mental and/or behavioral health
Substance abuse
Group therapy
Home visits
School sites
Case management
The ability to integrate with dental and vision center software
A patient portal in English and Spanish
Referral tracking
Data-driven diagnoses
Patient engagement solutions ranging from patient reminders for preventive care through to RPM and CCM services
Prescription sample dispensing
ePrescribing
Performance reporting
Accommodates visiting specialty providers
Information exchange, education and health maintenance tools to create a more efficient, effective organization

RICHARD BOYLES, MD<br>LOW COUNTRY HEALTH CARE SYSTEM

Patient care is what it’s all about. That’s what we’re there for and with FQHCs it’s even that much more important, because our patient population is up to 50% uninsured. When we can tailor our system to our population, that enables us to greatly improves the care in our area. This is my fifth EHR and it’s by far the best. What sets CGM APRIMA apart from the rest is ease of use—the way that I can build it for my needs and adjust it on the fly.

RICHARD BOYLES, MD
LOW COUNTRY HEALTH CARE SYSTEM

CGM APRIMA and CGM eMDs have won multiple Best in KLAS awards. Similarly, the Best in KLAS organization has recognized our billing services as a leader in ambulatory RCM services (EHR-associated).

2025 Surescripts White Coat Award — Critical to rural health and other FQHC/CHC care, our e-prescribing platform is a leader in the industry and has been recognized with multiple White Coat Awards from Surescripts.

Easy quality reporting

MIPS dashboards and measures reporting so federally qualified health centers, rural health practices, and other specialty providers can track their progress on the fly are part of the solution. The ability to send data to the many 3rd parties that are also prevalent in rural health reporting is also key.

Standard and included reporting capability provides what federally-qualified and community health centers need to successfully attest to their MIPS or APM participation.

Importantly, the systems are built so that it's not just about the reporting but actionable data that makes it easier to manage population health.

Interoperability for FQHC and CHC

CGM gives providers the EHR interoperability tools they need to connect with patient data in the way that works best for them, and, just as importantly, those with whom they need to connect.

Whether that is with a point to point interface, integration with a Health Information Exchange (HIE), direct messaging, or with participation in our national network partners’ programs such as Surescripts and CommonWell.

CGM APRIMA and CGM eMDs also integrates with multiple in-house solutions like FHIR API, appointment reminders, telehealth, EDI, billing services, and more.

Billing specialists for FQHC, CHC, and rural health

Optimal funding. Improved compliance. Speedy reimbursements.

FQHC billing is uniquely complex—balancing multiple funding sources, encounter-based billing, sliding fee schedules, and stringent compliance standards.

Our specialized billing services are designed specifically for FQHCs, rural health, and community health centers, ensuring maximized reimbursements, streamlined operations, and full regulatory compliance.

We handle the billing. You focus on providing quality care to underserved communities.

FQHC Billing