Get support for your medical software

Our US-based support engineers understand that software issues can adversely affect patient care, so they work regularly with our training team and development staff to ensure that any problems or questions are addressed promptly.

Software	Hours (Mon. - Fri.)	Phone	Extension
Lab Management
CGM AP EASY	8 am - 6 pm ET	+1 (800) 647-2263	opt. 0
CGM LABDAQ	8 am - 11 pm ET	+1 (800) 359-0911	opt. 4
CGM MEDICUS	8:30 am - 6 pm ET	+1 (888) 643-8081	opt. 3
CGM SCHUYLAB	9 am - 8 pm ET	+1 (800) 359-0911	opt. 6
EHR and Practice Management
CGM APRIMA	8 am - 8 pm ET	+1 (877) 564-4414	opt. 2
CGM CLINICAL (formerly Alteer Office)	9 am - 8 pm ET	+1 (855) 270-6700	opt. 2, then opt. 1
CGM DAQbilling	8 am - 8 pm ET	+1 (855) 270-6700	opt. 2, then opt. 6
CGM eMDs (formerly Solution Series)	8 am - 8 pm ET	+1 (877) 564-4414	opt. 3
CGM ENTERPRISE	8 am - 8 pm ET	+1 (855) 270-6700	opt. 2, then opt. 4
CGM LYTEC	8 am - 8 pm ET	+1 (877) 564-4414	opt. 5
CGM MEDISOFT	8 am - 8 pm ET	+1 (877) 564-4414	opt. 4
CGM PLUS	8 am - 8 pm ET	+1 (877) 564-4414	opt. 7
CGM PRACTICE PARTNER	8 am - 8 pm ET	+1 (877) 564-4414	opt. 6
CGM webEHR	8 am - 8 pm ET	+1 (855) 270-6700	opt. 2, then opt. 3
CGM webPRACTICE	8 am - 8 pm ET	+1 (855) 270-6700	opt. 2, then opt. 2
eMEDIX / Revenue Cycle Management	8 am - 6 pm ET	+1 (855) 270-6700	opt. 2, then opt. 7
Telemedicine
CGM ELVI	8 am - 8 pm ET	+1 (855) 270-6700	opt. 7

Additional Support

Visit the CGM LABDAQ Support or CGM SCHUYLAB Support page for training and additional support with your laboratory software.

Get support for your medical software

Software

Hours(Mon. - Fri.)

Phone

Extension

Lab Management

EHR and Practice Management

Telemedicine

Additional Support

Hours
(Mon. - Fri.)