The rise of HIPAA-certified telehealth
Designed for providers to reach remote or immobile patients and expand their practice.
CGM ELVI Telemedicine
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Our US-based support engineers understand that software issues can adversely affect patient care, so they work regularly with our training team and development staff to ensure that any problems or questions are addressed promptly.
Lab Management (CGM LABDAQ): +1 (800) 359-0911
|CGM LABDAQ / CGM LABNEXUS||8 am - 11 pm ET||opt. 4|
Lab Management (CGM SCHUYLAB): +1 (888) 724-8952 (US) or +1 (573) 499-1993 (International)
|CGM SCHUYLAB / CGM SCHUYNET||9 am - 8 pm ET|
Practice Management and EHR: +1 (855) 270-6700
|CGM CLINICAL / Alteer Office||9 am - 8 pm ET||opt. 2, then opt. 1|
|CGM webPRACTICE||8 am - 8 pm ET||opt. 2, then opt. 2|
|CGM webEHR||8 am - 8 pm ET||opt. 2, then opt. 3|
|CGM ENTERPRISE||8 am - 8 pm ET||opt. 2, then opt. 4|
|CGM DAQbilling||8 am - 8 pm ET||opt. 2, then opt. 6|
|Revenue Cycle Management / eMEDIX||8 am - 6 pm ET||opt. 2, then opt. 7|
CGM ELVI Telemedicine: +1 (855) 270-6700
|CGM ELVI||8 am - 8 pm ET||opt. 7|
CompuGroup Medical offers support by phone or through our convenient Customer Portal, accessible from a browser or directly through your software. You will receive a tracking number for any service ticket, so you and your support engineer can easily communicate and follow the progress of any issue through completion.
Visit the CGM LABDAQ Support page for additional support with your laboratory software, including a link to re-order supplies from the online store.