CompuGroup Medical
Synchronizing Healthcare

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Get support for your medical software

Our US-based support engineers understand that software issues can adversely affect patient care, so they work regularly with our training team and development staff to ensure that any problems or questions are addressed promptly.

 Software

Hours
(Mon. - Fri.)

Phone

Extension

Lab Management

CGM AP EASY8 am - 6 pm ET+1 (800) 647-2263opt. 0
CGM LABDAQ8 am - 11 pm ET+1 (800) 359-0911opt. 4
CGM MEDICUS8:30 am - 6 pm ET+1 (888) 643-8081opt. 3
CGM SCHUYLAB9 am - 8 pm ET+1 (800) 359-0911opt. 6 

EHR and Practice Management

CGM APRIMA8 am - 8 pm ET+1 (877) 564-4414opt. 2
CGM CLINICAL (formerly Alteer Office)9 am - 8 pm ET+1 (855) 270-6700opt. 2, then opt. 1
CGM DAQbilling8 am - 8 pm ET+1 (855) 270-6700opt. 2, then opt. 6
CGM eMDs (formerly Solution Series)8 am - 8 pm ET+1 (877) 564-4414opt. 3
CGM ENTERPRISE8 am - 8 pm ET+1 (855) 270-6700opt. 2, then opt. 4
CGM LYTEC8 am - 8 pm ET+1 (877) 564-4414opt. 5
CGM MEDISOFT8 am - 8 pm ET+1 (877) 564-4414opt. 4
CGM PLUS8 am - 8 pm ET+1 (877) 564-4414opt. 7
CGM PRACTICE PARTNER8 am - 8 pm ET+1 (877) 564-4414opt. 6
CGM webEHR8 am - 8 pm ET+1 (855) 270-6700opt. 2, then opt. 3
CGM webPRACTICE8 am - 8 pm ET+1 (855) 270-6700opt. 2, then opt. 2
eMEDIX / Revenue Cycle Management8 am - 6 pm ET+1 (855) 270-6700opt. 2, then opt. 7

Telemedicine

CGM ELVI8 am - 8 pm ET+1 (855) 270-6700opt. 7


Additional Support

Visit the CGM LABDAQ Support or CGM SCHUYLAB Support page for training and additional support with your laboratory software. 

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