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Finding the top EHR for independent doctors and private practices is as important as ever. As more doctors are leaving large health systems – such as hospitals – to return to independent practice, the need for an easy-to-use EHR is important. Patient care is as critical as ever. Having an EHR that is reliable, intuitive, and works with you not against you is key to success.
Succeeding in a private practice can be very difficult and it is important to have an EHR from a company that can act as a trusted partner – an extension of your practice. What are the components of EMR software that are key to success in a partnership between an EHR vendor and independent doctors?
There are several components that can be integrated into your electronic health records (EHR) system that makes it a top EHR for independent doctors. This integration goes beyond being simply practice management (PM) software but extends into areas that lead to greater patient satisfaction.
Patient engagement integrated through strong EHR technology can consist of an array of items such as integrated billing, patient appointment reminders, telehealth, patient portal, and much more. Giving patients the ability to access their medical records, request appointments, and interact with your practice gives an efficiency advantage to your private practice, allowing you to maximize that patient experience and increase engagement.
Billing goes beyond the claims process. Your electronic health records software should include a comprehensive set of billing and accounts receivable management features. A solution with administrative task and workflow management tools is even more beneficial to private practices.
With today’s EHR software technology, independent practices can bill patients electronically. Patients can now pay their bills online. The more you can bring everything online, the less cost you will incur when it comes to printing statements.
Online billing can benefit your practice more ways than with your patients. With electronic billing, your revenue velocity and contributes to efficiencies that allow you and your busy staff to work on more important tasks, such as more one on one time with your patient.
Independent doctors and private practices need more ways than ever to stay in touch with patients. Just having a telehealth solution is not enough. Telemedicine must have several core functions to be suitable for private practice physicians.
A properly integrated telehealth solution will allow doctors to quickly adapt and efficiently work with their patients in ways that are beneficial to both the practice and the patients. This integration should include items like screen-in-screen capability, a variety of ways to connect to appointments (i.e. smartphones, tablets, laptops), and should be fully HIPAA compliant.
The ability to send and receive lab orders and results are commonplace in today’s EHRs. Private medical practices looking to take their practice to the next level will seek out an EHR that has true integrated interoperability. An EHR that will allow the exchange of information such as discharge summaries and consults with other healthcare organizations.
This ability to work with other healthcare professionals helps the independent medical practice become more agile.
When independent physicians are looking at an EHR adoption strategy, they should look for strength and stability in their preferred provider list.
Is the EHR able to provide strong and stable support? Is the EMR company invested in getting to know your practice, continuing to evolve your relationship, ensuring that your staff is confident and comfortable in reaching out to the EHR vendor as a resource?
The resources provided to healthcare providers can vary widely by EHR vendor. Practices evaluating a top EHR for independent doctors should consider the onboarding and training processes a key consideration in making your purchase decision.
Look for an EHR that provides comprehensive training including programs specific to your specialty and workflow. Does the EHR vendor offer affordable customized optimization and training services to ensure you take full advantage of your technology? If the answer is no, move on.
There is no way that you will be able to learn everything your EHR can do during the implementation process. Learning should be a long-term commitment. A great or top EHR will provide a variety of training and educational resources. Whether it is knowledge articles, regular webinar training, self-paced learning programs, or custom onsite training options, make sure your practice is taking advantage of all these resources.
It is critical that you find a certified EHR that can work as a trusted partner with your private practice. The EMR and EHR industry is strongly competitive and the choice for a physician practice can be daunting. Independent physicians have dozens of options when looking at potential partners for their patients’ care.
It is important that your choice is a market tested, proven EHR solution. How long have they been in business? Do they have future development plans? Do they have a long standing, satisfied customer community?
EHR solutions can have a critical impact on your practice. Your staff will notice the difference, as will your patients. You do not need or want the financial cost and patient disruption that can be caused when a smaller vendor cannot keep up with industry changes and forces you to switch providers.
While it can be tempting to work with smaller organizations that are much like your own, in the unique space of electronic health record software, it is not worth the risk.
We encourage you to work with a proven provider who will show care and compassion to your small practice so that you can share that passion, whether through virtual care in telemedicine or through direct care in your exam room.