CompuGroup Medical
Synchronizing Healthcare

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Doctor gives his young patient a high five
Arzt scherzt mit zufriedener junger Patientin, die im Rollstuhl sitzt.

Improve patient relationship management with RavePoint

RavePoint's Patient Relationship Management service alleviates the daunting task of keeping a full, predictable schedule. 

RavePoint was created expressly for healthcare organizations of all sizes. RavePoint caters to solo practitioners, small practices, large multi-specialty groups with numerous locations, managed service organizations, and community health centers.

For more than a decade, RavePoint has helped healthcare organizations automate the perpetual processes of keeping their schedules full and their patients notified, while improving the total healthcare experience of more than six million patients.

RavePoint services include online patient scheduling, waitlist management with last-minute cancellation fulfillment, patient-experience surveys, public-review generation, auto-delivery of routine reminders, a suite of tools for marketing a client's practice, and a single point-of-administration dashboard that keeps management clear and simple.

Best of all, RavePoint offers a no-risk, try-before-you-buy satisfaction guarantee.

Compatible products

RavePoint integrates with the leading EHR by CompuGroup Medical:

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A Series of Reminders to Keep Your Schedule Full
  • Booking acknowledgements and day-of-appointment reminders available
  • Message content adapts to series progression and patient interaction
  • Deliverable in patient-preferred language by phone call, text, or email
Automation to Help with Patient Scheduling
  • Waitlist management detects cancellations and fills vacancies
  • ‘Request Appointment’ buttons available for your website and social media pages
  • Automatic patient notifications when continuing-care appointments are due
  • Notification for no-show patients to prompt rescheduling
Simplified Patient Feedback and Public-Review Generation
  • Automatic satisfaction surveys for patients, right after their appointments
  • Net promoter score (NPS) is established and maintained based on patient feedback algorithm
  • One-click access for patients to leave reviews on top sites like Google
Cloud Design, Exclusively for Healthcare
  • RavePoint resides on Microsoft Azure, the same cloud-based platform used by 90% of Fortune 500 companies
  • API engine can connect to every system, accept every format, and support every protocol including the latest HL7 standards
  • Single point-of-administration dashboard keeps management clear and simple
Rave-Worthy Support with Customized Setup
  • Accessible support with guaranteed response times
  • RavePoint Success Coach available from initial consultation to implementation through ongoing feature optimization
  • Flexible settings adapt to your established processes and solve your operational challenges
Satisfaction Guarantee
  • RavePoint offers a 30-day, no-risk evaluation
  • No long-term contracts required