Stay up to date with the latest CGM PLUS news and announcements!
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Call to Action

Dear Valued Clients,


We wish you and your loved ones a happy Thanksgiving! We hope your day is filled with love, laughter, and lots of great food!


We are very grateful to be not only your solution provider, but also your partner. Your loyalty and partnership have been the cornerstone of our success, and for that, we are grateful.

CGM Support hours update

CGM Support Center will be closed on November 23 and 24, 2023, in observance of the Thanksgiving Holiday. Critical support only via our support line, 877-564-4414. 

We will resume our normal hours at 8 AM ET on November 27, 2023.

CGM Portal Update – Feature update and CGM APRIMA support center decommissioning

The CGM Portal team is happy to announce the that the LATEST NEWS and CGM Knowledge features are now available for all users on the new CGM Portal. With this release, we aim to ensure you are kept up to date on all that is important related to your CGM product(s) as well as for you to have the ability to access historical and new knowledge, as needed. This includes notifications and documentation related to new CGM product releases, newsletter content, relevant schedule maintenance, and much more.  


Latest News

The Latest News section will now be a one stop place to get notifications and news related to your CGM product(s) and will also contain additional notifications that may impact your business. Check back on both the dashboard and the “News” tab for all the latest posted content. 


CGM Knowledge

CGM Knowledge is meant to replace and improve the previous knowledgebase and documentation solution we offered in the legacy eMDs Support Center. It is designed to offer more advanced searching and better content accessibility. We will continue to improve on both content as well as dynamic knowledge searching. This is a great step from its


Lastly, with the launch of these new features, we believe the CGM Portal should now address any need to access the legacy eMDs Support Centers and, as such, we will now be officially deactivating use of this system starting later this month. 


For our CGM PRACTICE PARTNER customers and Partners, know that we will continue to maintain this site to allow access to and user management of the eMDs Practice Support website, but please refer to the CGM Portal for all content updates and notifications.


Thank you for your continued partnership.

November Newsletter: CGM PLUS