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Doctor and patient relationship with new billing and practice management solution
Good for business, great for patient care.

Powering a new generation of healthcare practices with CGM MEDEDI

CGM MEDEDI is the only Medical Billing solution that is tried and tested for over two decades and continues to evolve with our clients needs while shaping the future of medical practices.  

Designed to suit your practice setup - it accommodates solo, group or bureau practices - our tools coordinate across medical schemes, payments solutions, pharmacies and more.

Billing, Claims and Claim Responses

Submit and manage claims with a system that ensures accuracy and reduces rejections. MEDEDI handles everything from ICD-10 coding to real-time claim submissions and responses, helping you streamline billing and keep your practice running smoothly.

  • Reduce rejections: Real-time claim submissions and built-in medical scheme pricing to reduce errors and delays.
  • Automated billing process: From ICD-10 coding to claim responses, everything is managed in one place.
  • More time for patient care: Automating admin means less time on paperwork and more time where it matters most.

Member Check, Benefit Check and Quotations

With integrated benefit checks and medical aid validations, you’ll always have the right information at hand, before treatment starts. Generate accurate quotations with a few clicks, improving transparency and ensuring smooth patient billing. 

  • Improve transparency: Patients know what’s covered and what’s owed upfront.
  • Speed up billing: Instant access to benefit info means fewer follow-ups.
  • Build trust: Clear quotations lead to smoother payments and happier patients. Clear quotations lead to smoother payments and happier patients.

ERA's, Payments, Online Booking, and Patient Registration

Streamline your patient journey from booking to billing. Accept many ways to pay with a comprehensive Cash-flow management system, reconcile Electronic Remittance Advices, enable online appointment scheduling via RecoMed, and onboard patients digitally, and all within one connected system.

Make booking easy: Let patients schedule appointments online anytime.

Simplify payments: Accept many ways to pay and reconcile ERAs with ease.

Register patients faster: Collect patient details digitally. No paperwork, no delays.

Powerful Reporting, Statistical Data and Debt Management

Understand your business better with powerful, customisable reporting tools. From daily activity summaries to debt recovery insights, MEDEDI gives you the data to make confident decisions and drive growth.

  • Stay informed: Monitor daily activity and financial health at a glance.
  • Recover more, faster: Identify and follow up on outstanding accounts with ease.
  • Grow with confidence: Use data-driven insights to plan and scale your practice.



Got questions? Chat with us via WhatsApp, we're here to help.

Scan the QR code to schedule a FREE no-obligation a demo via WhatsApp, to get a quote or chat to one of our live agents to see how XDENT can enhance your dental practice.

Our Practice Manager has used MEDEDI since 2015 and even with constant power outages and connectivity issues here in Graskop on the Drakensberg Escarpment, MEDEDI has never let us down. It’s reliable, fast, and has completely streamlined our billing. Payments come in quicker, admin is easier, and outstanding customer support is always just a phone call away and ready to assist. Overall, MEDEDI has made running our practice smoother and more efficient, it helped us focus more on caring for patients - and that’s what matters most.

Dr Zelda Mkhonto | Health and Medical Suite, Graskop

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CGM MEDEDI - Powering a new generation of healthcare practices

Loaded with practical tools and rich functionality

We've put together some commonly asked questions about CGM MEDEDI and how our solution can help your practice thrive.

What specialities can use MEDEDI? 

All Medical and Allied disciplines can use MEDEDI.

Does MEDEDI have an Electronic Health Record?

MEDEDI can be integrated with Practice Perfect - Practice Perfect replaces traditional patient files with Electronic Health Records (EHR) and helps you to become a paperless practice. CLICK HERE for more on Practice Perfect.  

Professional Medical Office (PMO) can also be integrated with MEDEDI. PMO is a comprehensive EHR used by many medical disciplines in SA. CLICK HERE for more on PMO.

Is MEDEDI POPIA ready?

The system is completely POPIA ready. MEDEDI has been enhanced with additional data security features to keep your patient and practice data safe and secure. 

What is an ERA and how does it work?

An Electronic Remittance Advice (ERA) provides a practice with a patient’s claim history and allows them to see whether the patient has funds remaining or outstanding claims on their medical aid account.  

I already have a system in place but want to switch products. How does this work?

We can migrate your existing patient data to MEDEDI. This will enable you to enjoy all the benefits of MEDEDI without having to start from scratch. 

Can I access MEDEDI from the Cloud?

Yes, you can. MEDEDI is available as a cloud hosted solution, making your practice management software accessible whenever and wherever you want. CLICK HERE for more on our Cloud Hosted Solutions.  

Where can I find more information on MEDEDI?

CLICK HERE to download our product brochure. 

Is there technical support offered once I have the system installed?

Once you have MEDEDI installed you will have a dedicated Customer Success Agent to assist you. You are also able to contact our support centre agents on 0861 633 334 for help. 

What are the specific system requirements to install MEDEDI at my practice?

There are specific system requirements needed for various practice set-ups. If you would like to discuss options for your practice please contact us and our sales agents will gladly assist CONTACT US