CompuGroup Medical
Synchronizing Healthcare

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Customer Survey Privacy Notice

Version 1_11.2021


Your participation in the survey is voluntary. The collected data is processed in accordance with the requirements of POPIA.

The following data are used, collected, and saved:

•  your survey replies

•  your e-mail-address

•  your CGM account ID

We process the data from this survey to improve our service and support processes as well as our products and services.

By participating in the survey, you consent to this data processing. Your consent can be revoked at any time in the future by contacting If you do not participate, or object to the processing, you will not suffer any disadvantages.

CompuGroup Medical South Africa (Pty) Ltd, Block 3, Upper Ground Floor, 1 Waterhouse Building, 4 Waterford Place, Century City, Cape Town, 7441 will be responsible for processing the data. The data will remain on the system of CompuGroup Medical SE & Co. KGaA. They will be stored at the computer centre of CompuGroup Medical SE & Co. KGaA in Germany, and will not be passed on to third parties.

You have the right to obtain information on data processed concerning you and your practice. Furthermore, you have the right to correct this data, restrict its processing, and to instruct that this data be deleted.

For all questions regarding protection of private information please contact Paula Kingham, Deputy Information Officer at

Furthermore, you have the right to complain to the South African Information Regulator if you believe that your personal data is not being processed correctly.

If you do not wish to receive any further invitations to customer surveys from us in the future, please write a message to the following address: