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Before stepping into the dental chair, today's tech-savvy and informed patients want to know what the costs of their treatment will be. For this reason, you should provide patients with an estimate for out-of-pocket expenses before treatment.
It's possible to provide average charges for expected services. However, it's impossible to issue a breakdown of exact costs before a procedure. Let patients know that your treatment estimate is just that—your best approximation of costs.
To help your patients better understand costs before they incur, XDENT provides an exact treatment estimate (also referred to as pre-determination or pre-authorization). Our estimate application gives patients an exact idea of how much a dental treatment will cost and how to split costs between them and their medical aid.
The most evident reason for providing estimates is that patients will ask for them. Consumerism in healthcare is increasing, and patients are more knowledgeable and informed about their healthcare costs. Patients want to know what they owe. They are typically willing to pay a fair amount for their medical expenses if they know ahead what it may cost.
When patients understand their financial obligations, they're more likely to make good on their debts. While you can't anticipate every out-of-network charge, you can give patients your best estimate to help them plan.
Treatment estimates help increase patients' awareness of healthcare costs, and without cost transparency, it can be difficult for even the most conscientious patients to meet their financial obligations. Everything you can do to help them understand their financial obligations will improve your collection rates and patient satisfaction.
The estimate acceptance provides the following additional features and functions:
You can equip your staff with our tools to help with conversations surrounding patient responsibility. Our Treatment Estimating technology simplifies this process by quickly pulling data to calculate the patient's out-of-pocket expense. The estimate can be completed long before the patient steps through the door and eliminates changes to an account on the back end.
Other benefits include that the application:
If you'd like to learn more about our treatment estimate function and how it can boost your practice's success, contact us today. We'll take you carefully through the process set-up, and gladly answer any questions you may have.