Creating Your Agenda

  • Make sure that you and your team are already registered to attend
     
  • Browse the Session Overview below, or download a copy that you can share around the office. For each timeslot, consider which session you would like to enroll in
     
  • After our remaining sessions are finalized, we will email a form to all registered attendees so you can create your individual conference agenda

    • If you would like additional, one-on-one product support, indicate your interest in the Product Support Lab on this form
       
    • If you would like to spend time with a member of our executive team, either one-on-one or in a small, breakout group, indicate your interest on this form
CGM User Conference: Las Vegas

Join us August 5 to 7, for CGM User Conference: Las Vegas. Plan your unique agenda using the information on this page.

Session Overview* (Scroll to the right for more)

CGM APRIMA
CGM AP EASY
CGM CLINICAL
CGM eMDs
CGM LABDAQ
CGM MEDISOFT
CGM SCHUYLAB
CGM webPRACTICE
Other

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct Track 1Product Track 2General SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

Charting the Future: Exciting Developments Ahead in the CGM APRIMA Roadmap

Prepare for the future. See what the product team is working on to keep you up to date and working more efficiently

Unlocking CGM APRIMA: Essential Insights and Hacks for Enhanced Workflow

Learn the things you always wished you knew in this tips and tricks session. Unlock productivity, workflow best practices, new feature insights, and more in this can't-miss session

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

Empower Your Clinicians: A Deep Dive into the Full Note Dashboard and Clinical Workflows

A review of FND and how you can use it to document encounters and drive clinical workflows

Essential Billing Best Practices for CGM APRIMA 
(Session 1 of 2)

A review of proven billing best practices including how to balance month end, utilize billing reports, and handle payment posting and payer credits (session continues below)

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Streamlining Documentation: Mastering Common Problem Palettes for News and Existing Users

Discuss common problem palettes (CPPs) and how to set them up and use them for new and existing users in Full Note Composer (FNC). Review transitioning CPPs to .macros for Full Note Dashboard (FND)

Essential Billing Best Practices for CGM APRIMA 
(Session 2 of 2)

(continued from above)

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM

Revolutionizing Documentation: CGM AMBI Ambient AI and How You Can Use It in Your EHR

See how ambient AI can be used in your EHR to handle documentation workflows and coding while helping providers focus on patients

Care Connections: A Comprehensive Guide to Referral Management

Learn the best methods for referrals, tracking, and how you can set up referral packets

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

Prescription Mastery: When, Where, and How to Prescribe Efficiently

Dive deep into all of your prescribing tools. See Prescription Queue vs. Rx Refill; prescribing from APRIMA NOW, order notes in FNC, or FND; compounds; and injectable pens. Learn to use pharmacy benefit and formulary information and ePA

True Revenue Cycle Management: Leveraging eMEDIX and CGM APRIMA Together

Optimize the full integrations between eMEDIX EDI and your practice management system with guidance on how to ensure you're taking advantage of capabilities that help billers be more efficient

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Close the Loop: Order Management Workflows

Learn how to use lab templates and the many other options available for ordering, tracking, and resulting for your practice

Mastering the Basics: A Comprehensive Guide to Formatting Models with Exclusive Export Samples

Generate high quality mail-merge documents including consents, professional referral letters, excuse notes, demographic sheets, and more. Learn how to embed the documents into your standard workflows

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Charting the Future: Exciting Developments Ahead in the CGM APRIMA Roadmap

Prepare for the future. See what the product team is working on to keep you up to date and working more efficiently

Elevate the Patient Experience: Discover the CGM APRIMA Premium Patient Portal

Optimize admin processes and improve patient experience and engagement. Learn how this new portal can modernize your practice with a near paperless intake, patient activation, and educational resources

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

Empower Your Clinicians: A Deep Dive into the Full Note Dashboard and Clinical Workflows

A review of FND and how you can use it to document encounters and drive clinical workflows

Unlocking CGM APRIMA: Essential Insights and Hacks for Enhanced Workflow

Learn the things you always wished you knew in this tips and tricks session. Unlock productivity, workflow best practices, new feature insights, and more in this can't-miss session

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Quality Reporting ABCs: How to Configure CGM APRIMA to Capture and Report on Data

Learn how you can better manage the alphabet soup of quality programs by configuring your system to capture the data needed for you MIPS reporting needs

Revolutionizing Document Management: Introducing CGM INDEX.AI for Effortless Scanning and Summarization

Explore CGM INDEX.AI, our revolutionary AI tool for effortless document scanning and summarization. Enhance your workflow and boost productivity through advanced data extraction and user-friendly technology

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct TrackGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM
 

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM
 

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM
 

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM
 

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM
 

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM
 

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM
 

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

Mastering User Defined Field Updates and Macros

Enjoy a comprehensive training session on new features including User Defined Field updates and Macros

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Vision Forward: A Roundtable Discussing on Our Exciting Future Roadmap

Look ahead with our product team and see what's coming for the user interface, label and reporting enhancements, and digital pathology integrations

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct TrackGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM
 

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM
 

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM
 

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM
 

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

Unleashing Insights: Mastering Report Generation and Building in CGM CLINICAL

Explore reporting options and how to generate and build reports effectively in CGM CLINICAL

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Mastering EDI Management: Strategies for Troubleshooting and Preventing Errors for Optimal Workflow Efficiency

Learn effective strategies to manage, troubleshoot, and prevent EDI errors. Ensure smoother workflows and improve operational efficiency

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Optimizing Your Billing Workflow: Best Practices for Efficiency and Accuracy

Explore best practices, identify bottlenecks, enhance efficiency, and optimize processes for improved accuracy and compliance in your billing operations

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

Introducing Our New eRX Tool: Unleash Enhanced Functionality for Optimal Efficiency and Patient Care

Enjoy a comprehensive training session on new features including User Defined Field updates and Macros

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Revolutionizing Documentation: CGM AMBI Ambient AI and How You Can Use It in Your EHR

Discover the newest option for CGM CLINICAL. See how ambient AI revolutionizes the way you generate notes.

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct Track 1Product Track 2General SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

Better Population Health Management: The New Registry Processor

Learn how the new registry processor makes it easier to stratify and segment your patients using multiple data points. Use it to coordinate outreach to support your PHM and engagement programs

Scheduling Basics and Beyond: Advanced Options for Managing Patient Appointments

Brush up on your scheduling skills. Explore everything from simple workflows including eligibility checking to more advanced schedule functions such as check*in tasks, intake packet creation, and signatures

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

Change is Great: Learn What's New in CGM eMDs

Along with our CGM eMDs Product Manager, review all of the new capabilities—small and large—that everyone can use

Unlocking CGM eMDs: Essential Insights and Hacks for Enhanced Workflow

Learn the things you always wished you knew in this tips and tricks session. Unlock productivity, workflow best practices, new feature insights, and more in this can't-miss session

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Charting the Future: Exciting Developments Ahead in the CGM eMDs Roadmap

Prepare for the future. Hear what the CGM eMDs product team is working on to keep you up to date and working efficiently

CGM Solutions: Exploring CGM eMDs Add-Ons

Review all of the CGM solutions meant to increase engagement, streamline your payments collections, and improve reporting

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM

Revolutionizing Documentation: CGM AMBI Ambient AI and How You Can Use It in Your EHR

See how ambient AI can be used in your EHR to handle documentation workflows and coding while helping providers focus on patients

Prescription Mastery: When, Where, and How to Prescribe Effectively

Learn how to take full advantage of all the prescribing tools in your system. Explore CGM PRESCRIBE, how to use pharmacy benefit and formulary information, and even ePA

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

Straight from the Source: Product and Support Roundtable

Ask the CGM eMDs product team your questions in this roundtable session. Learn from our experts and your peers alike

Closing the Loop: Order Tracking Configuration and Workflows

Set up your system to effectively track nearly every kind of lab, rad, or other order (even referral) from start to result. Explore managing CCDAs, direct messaging, how to work with LOINC codes, and how FHIR may be a fit for your interoperability strategy

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Change is Great: Learn What's New in CGM eMDs

Along with our CGM eMDs Product Manager, review all of the new capabilities—small and large—that everyone can use

 

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Quality Reporting ABCs: How to Configure the EHR to Capture and Report on Data

VBP, APCM, CCM, quality reports, and more: learn how you can better manage the alphabet soup of quality programs by configuring your system to capture the data needed for reporting and population health

Better Patient Patient Billing and Payment Management

Gain greater visibility into what is owed and improve the patient billing experience for you and your patients. Learn how you can use eligibility, patient responsibility, payment plans, e-billing options, and more

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

True Revenue Cycle Management: Leveraging eMEDIX and CGM eMDs Together

Learn how your practice can take advantage of enhanced eligibility, claim edits, claim status, and more to make it easier to take care of billing essentials.

CGM eMDs 101: Understanding Basic Configuration and Troubleshooting

Hone your skills in several areas of CGM eMDs to help your practice manage your daily needs

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Charting the Future: Exciting Developments Ahead in the CGM eMDs Roadmap

Prepare for the future. Hear what the CGM eMDs product team is working on to keep you up to date and working efficiently

Form Management and Text Control

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct TrackGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

CGM LABDAQ: It's Your System, OWN IT!

See how CGM LABDAQ interacts with EHRs, reference labs, and instruments for electronic transmission. Learn how to ensure complete functionality in your system

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

What's New in CGM LABDAQ: Streamline Specimen Management and Workflow for Effective Tracking

See how to best use the system to manage and track samples for retesting or knowing when they should be discarded

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Simplify PCR Setup: Automate Reporting with PCR Linking

Simplify PCR setup and make it easier to report pathogen and antibiotic sensitivities. Define linkages among antibiotics, pathogens, and resistance markers. Automate the reporting of a sensitive or resistant antibiotic result without complex functions

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM

Enhance Your Profits: Master Lab IQ for Profitable Panel Management

Grow your business and improve profitability. See how you can leverage interactive dashboards to monitor and manage panel profit and loss as well as other data-driven metrics to optimize performance.

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

Maximizing Lab Efficiency: Mastering Lab Insights for Effective Requisition Management and Real-Time Issue Resolution

Easily keep tabs on your pending samples and take action from within the Lab Insights view on any issues in real time to prevent throughput bottlenecks

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Mastering the Art of Problem Solving: Effective CGM LABDAQ Troubleshooting Techniques for Success

Gain the skills and strategies necessary to navigate challenges with confidence. Delve into techniques for identifying, analyzing, and resolving problems in the laboratory. Learn best practices for diagnosing the origin of an issue, using critical thinking, and implementing solutions to prevent future obstacles.

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Vision Forward: A Roundtable Discussion on Our Exciting Future Roadmap

Engage with key stakeholders as we unveil our strategic roadmap for the future. This roundtable setup fosters open dialogue. Share your insights, feedback, and ideas as we explore upcoming initiatives, innovations, and enhancements

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

Empowering Insights with Data Miner and Memorized Reports: Your Key to Effortless CGM LABDAQ Queries and Custom Reports

See how Data Miner gives you the ability to easily query for a variety of information, without needing knowledge of the CGM LABDAQ database. Use memorized reports to query saved searches and share these queries with your staff

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Streamline Your Document Management with CGM LABSIGN

Discover how CGM LABSIGN transforms your document approval processes, moving policies online while ensuring compliance through easy tracking of staff approvals and electronic signatures

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct TrackGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

Overview of CGM MEDISOFT v30: New Features and Functionality Including Online Appointment Scheduling

Discover time-saving and cost-saving features that will benefit any practice. The next version of CGM MEDISOFT introduces an integrated, online appointment scheduler for patients

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

Simplifying Patient Reminders: Boost Attendance and Optimize Your Practice Schedule with CGM CONNECTION

Reducing no shows and filling the schedule are key revenue and quality drivers for practices. Learn how CGM CONNECTION can optimize reminders and blast communications to keep your schedule humming

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Maximizing Efficiency: Essential Tips and Tricks for the Latest CGM MEDISOFT Version

Learn how to be more efficient with the latest version of CGM MEDISOFT, CGM MEDISOFT v29

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM

True Revenue Cycle Management: Leveraging eMEDIX and CGM MEDISOFT together

Learn how to optimize the full integrations between eMEDIX EDI and your practice management system with guidance on how to ensure you're taking advantage of capabilities that help billers be more efficient

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

Streamlining Patient Payments: Leveraging CGM PAY Tools for Enhanced Service and Faster Transactions

Learn how to leverage the integrated CGM PAY patient payment tools including payment plans, the new payments dashboard, statement notifications, and more. Accelerate patient payments and improve service

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM
 

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM
 

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM
 

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM
 

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct TrackGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

Coming Soon

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

Coming Soon 

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Coming Soon 

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM

Coming Soon 

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

Coming Soon 

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Coming Soon 

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Coming Soon 

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

Coming Soon 

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Coming Soon 

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeProduct TrackGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

Unlocking CGM webPRACTICE: Essential Insights and Hacks for Enhanced Workflow

You don't know what you don't know—even though you think you know! Learn how to be more efficient with the latest version of CGM webPRACTICE

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

Streamline Patient Engagement: Effortless Reminders for Boosting Attendance and Revenue

Reducing no shows and filling the schedule are key revenue and quality drivers for practices. Learn how CGM CONNECTION can optimize reminders and blast communications to keep your schedule humming

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Optimizing Operations: Essential Best Practices for Billing, Scheduling, and Month-End Reporting

Reduce errors, enhance productivity, and gain better visibility into your operations. Equip yourself with the tools and knowledge to improve your workflow and drive success

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM
 

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM
 

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Seamless Solutions: Harnessing CGM eMEDIX Integration within CGM webPRACTICE for Enhanced Service Utilization

Learn how to optimize the full integrations between CGM eMEDIX EDI and your practice management system with guidance on how to ensure you're taking advantage of capabilities that help billers be more efficient 

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Stay One Step Ahead of the Curve: Discover What's New and Noteworthy in 2024 and Beyond

Discover new features from 2024 and our up-to-date release notes. Learn about essential add-on functions such as CGM PAY, CGM webCODER, CGM webVERIFY, and Electronic Patient Statements

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM
 

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Enhancing Revenue Collection: Using Best Practices

Explore the Insurance and Patient Collections modules to learn best practices for maximizing revenue. Improve follow-up processes and enhance patient engagement in collections

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

Product Support Lab appointments and sessions with our executive team will be scheduled separately.
 

TimeGeneral SessionseMEDIX EDI
Aug. 6
11:45AM–12:45PM

Don't Leave It to Chance: Credentialing & Enrollment Strategies that Work

Review best practices to enhance the credentialing process for quicker provider participation

Reclaim Your Revenue Cycle: Effortless Insights with eMEDIX Online Claims Connection and Dashboard

Dive into detailed claims information with our eMEDIX Online Claims Connection + Dashboard. Learn how eMEDIX complements your practice management system to help your overall billing operations

Aug. 6
1:45PM–2:45PM

High Stakes Coding: Telehealth & 2025 Updates You Can't Miss

Unravel the confusion over telehealth codes. Discover and understand 2025 revenue enhancing "G" codes to include the all encompassing APCM (Advanced Primary Care Management)

Seamless Integration: Connect the Dots with Statements Connection

See how Statements Connection offers a one-stop location to support your office's patient billing, from viewing a statement submission, status of delivery method, copy of that statement, and more

Aug. 6
3:00PM–4:00PM

Stacking the Deck: Betting on AI for the Future of Billing

In this high-stakes session, explore how automation and intelligence are transforming the revenue cycle—from faster workflows to smarter decisions. Learn how to stack the deck with AI-powered tools that drive real results

Unlocking Potential: Transform Your EOBs into Powerful 835s with eMEDIX

Learn how to turn paper EOBs into 835s and leverage that information to manage your denial workflow with Revenue Resolve and eMEDIX

Aug. 6
4:30PM–5:30PM

Doing a Better Job at Wellness and Coding, and Getting Paid for Fair Work

Learn how one physician has made it easy to cover and code (and get paid for) the important work he does

Mastering Compliance: Create and Customize Edits to Fix Errors Effectively

Gain valuable insight into navigating the complexities of compliance while mastering the art of creating and modifying your own edits to identify potential coding errors

Aug. 7
9:00AM–10:00AM

2025 Regulatory Updates

Every year brings new regulatory challenges, and 2025 is no exception. Discover new provisions and hear about changes to programs like MIPS, TEFCA, and CMS specialty-based incentives

 
Aug. 7
10:30AM–11:30AM

Remote Patient Monitoring Case Study

See how a real, active practice has been able to positively impact quality and revenues by deploying an RPM program

 
Aug. 7
11:45AM–12:45PM

Innovating Tomorrow: Exploring the Future of AI Product Ideas

Brainstorm and explore future AI product ideas, featuring insights from industry experts and opportunities to collaborate on innovative solutions that drive efficiency and enhance user experiences

 
Aug. 7
1:45PM–2:45PM

Don't Gamble with Lab Revenue: Play to Win with Smart Revenue Cycle Management

See how CGM webPRACTICE (RCM software) with ARIA RCM Services is the winning combination of CGM products that complements any lab management software

 
Aug. 7
3:00PM–4:00PM

Decode Your Doubts: Interactive Coding Q&A Session

Coding Q&A—Help us shape this session to address each of your specific needs. Learn from our experts and your peers

 

*Sessions, descriptions, and availability subject to change.