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27. November 2015, Prague

Czech people would appreciate invitations by doctors to preventive health examinations revealed the survey

Prague, 26 November 2015 - Preventive examinations are able to detect a variety of diseases but a large part of population do not attend them. The solution could be proactive communication by doctors in the form of invitations to preventive health examinations. About 91 % of respondents would use this option, results from a survey conducted by CompuGroup Medical (CGM) and the STEM/MARK agency which questioned more than 510 respondents via internet.

More than 80 % of respondents would use the service of electronic prescriptions, vouchers or requisitions for examination by specialist shows the survey focused on electronic communication between doctor and patient. "These solutions already exist on the Czech market. Thanks to this services people don’t have to visit their doctor so often and save time spent in the waiting room and on the way to the doctor," says Head of Marketing CompuGroup Medical Lenka Volfová. The largest part of respondents would use electronic voucher for examination by specialists (88 %) electronic prescription for medication (87 %) and requisition for laboratory examination (87 %). In case of paid service, 9 % of respondent would be able to pay it without problem but almost half of them claimed it would depend on specification of provided service.

The survey also confirms that despite expanding computerization most people still prefer phone calls but if the doctor offered the option of making appointments online it would be used by two-thirds of respondents. "Making appointments online provides benefits for all participants. Patients can make the appointment anytime and anywhere - they just select the most convenient term from offer, there are fewer disturbing phone calls in the surgeries and health centers and hospitals can save the time needed to coordinate visits to various specialists and thus gain added value," adds Lenka Volfová.

Part of the survey also focused on questions related to satisfaction and quality of the personnel and equipment of health centers and hospitals. About 89 % of respondents were satisfied with the willingness and helpfulness of the staff at the general practitioner and 64 % at the specialized surgeries, such as ECG, ultrasound, etc.

About CompuGroup Medical AG

CompuGroup Medical is one of the leading eHealth companies in the world. With a revenue base of more than EUR 500 million, its software products are designed to support all medical and organizational activities in doctors’ offices, pharmacies, laboratories and hospitals. Its information services for all parties involved in the healthcare system and its web-based personal health records contribute towards safer and more efficient healthcare.

CompuGroup Medical’s services are based on a unique customer base of approximately 400,000 doctors, dentists, pharmacists and other service providers in inpatient and outpatient facilities. With locations in 19 countries and products in more than 40 countries worldwide, CompuGroup Medical is the eHealth company with one of the highest coverage among eHealth service providers. Approximately 4,200 highly qualified employees support customers with innovative solutions for the steadily growing demands of the healthcare system.

About CompuGroup Medical Czech Republic

CompuGroup Medical Czech Republic was established in 2009 by the merger of software companies, owned by the parent company CompuGroup Medical. The vision of the company is fully computerized healthcare. The company is a leader in the domestic market of hospital and ambulatory information systems. Doctors are highly satisfied with their products and services, as is confirmed by periodic surveys. The company is perceived as subject that is flexible, innovative, and interested in the problems and needs of physicians, which in the end makes their life easier. 110 employees work in branches in Prague, Brno, Pardubice and Ústí nad Orlicí. CompuGroup Medical Czech Republic is a member of ICT Union since May 2012.

Contact for media:

CompuGroup Medical AG
Lenka Volfová

T +42 (0) 737 208 692
E-mail: [email protected]

AMI Communications
Lucie Fedorová

T +42 (0) 601 381 817
E-mail: [email protected]