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22. July 2014, Prague

CGM LIFE eSERVICES: The Modern Way to Communicate with Doctors Is Becoming Popular
Czech patients have grown fond of digital ways of communication with doctors

Prague, 22nd July 2014 – According to the latest data of use of CGM LIFE eSERVICES, CompuGroup Medical (CGM) product, it is clear a significant increase in interest and use of these services by both patients and physicians. Those services allow online making appointments, consultation, sending of examination results and recipe prescriptions.

In the last three months compared to the previous quarter the number of users who use online services CGM LIFE eSERVICES increased by almost a third and the number is growing every day. About one-fifth also increased the number of participating surgeries. The Czech patients use most the online making appointment, in which they value positively simplicity, flexibility and the possibility to choose the appropriate date in accordance with their own choices.

“Patients can make appointment themselves on their own and the doctor only has to confirm the visit in their ambulatory information system, which automatically sends the patient an e-mail notification. The ambulance is not disturbed by constant phone ringing and the patient is able to choose their own date,” says Lenka Volfová, Head of Marketing at CompuGroup Medical ČR, CGM LIFE eSERVICES provider.

Among the users are becoming increasingly popular also other online services, such as issuing prescriptions or online consultation. These, e.g., increased by as much as 180% in the monitored period.

“The increase in popularity and usage of these services shows that Czech patients and doctors missed them and they are starting to use them more widely, and just like online banking, it brings them immediate effect in a form of comfort or spare time,” adds Lenka Volfová of CGM.

CGM’s data also show that Czech Republic is 2nd in terms of growth of the number of doctors using CGM LIFE eSERVICES, right behind Germany. Czech Republic also occupies the 4th place (behind Germany, Austria and USA) for one of the fastest growing number of participating patients.

About CompuGroup Medical AG

CompuGroup Medical is one of the leading eHealth companies in the world. Its software products are designed to support all medical and organizational activities in doctors’ offices, pharmacies, laboratories and hospitals. Its information services for all parties involved in the healthcare system and its web-based personal health records contribute towards safer and more efficient healthcare.

CompuGroup Medical’s services are based on a unique customer base of over 400,000 doctors, dentists, hospitals, pharmacies and networks as well as other service providers. With locations in 19 countries and customers in 43 countries worldwide, CompuGroup Medical is the eHealth company with one of the highest coverage among eHealth service providers. Approximately 4,200 highly qualified employees support customers with innovative solutions for the steadily growing demands of the healthcare system.

About CompuGroup Medical Czech Republic

CompuGroup Medical Czech Republic was established in 2009 by the merger of software companies, owned by the parent company CompuGroup Medical. The vision of the company is fully computerized healthcare. The company is a leader in the domestic market of hospital and ambulatory information systems. Doctors are highly satisfied with their products and services, as is confirmed by periodic surveys. The company is perceived as subject that is flexible, innovative, and interested in the problems and needs of physicians, which in the end makes their life easier. 110 employees work in branches in Prague, Brno, Pardubice and Ústí nad Orlicí. CompuGroup Medical Czech Republic is a member of ICT Union since May 2012.

Contact for media:

CompuGroup Medical AG
Lenka Volfová

Head of Marketing
T +42 (0) 737 208 692
E-mail: [email protected]

AMI Communications
Jakub Řehák

T +42 (0) 724 721 091
E-mail: [email protected]