Demanding challenges for hospitals
Internationally, health markets are experiencing an unprecedented upheaval. In all medical facilities, management sees itself confronted with completely new framework conditions that require a rapid response. For demographic, intercultural and technological changes demand action for economic survival in this increasingly challenging environment.
Changed demographic conditions lead to completely new expectations and requirements.
Existing systems need to be adapted and expanded. Based on the extent of the changes, a new self-concept is required with regard to service and use expectations for IT systems. For a HIS in a networked world must, more than ever, make a transparent value contribution to achieving the defined objectives of the hospital – the investment in a modern HIS must pay off today.
Hospital managers and users of clinical information systems expect the use of modern HIS solutions to lead to perceptible added value:
Maximum treatment quality whilst maintaining efficiency
Availability of staff and competence, prepared rooms and medical equipment used with pinpoint precision must be ensured to be able to guarantee an expected quality of treatment. Structured nursing planning reduces the complication rate and makes a major contribution to raising quality – state-of-the-art forms of nursing documentation reduce the cost and effort required for documentation. A professional medication process supports drug treatment safety and also minimizes drug costs. The overall objective must be holistic care management to enable integrated treatment planning. For it this the requirement for a balance between treatment quality and clinical efficiency.
Optimized costs of care
The hospital management expects modern IT systems to make an active contribution to reducing clinical process costs directly. In addition to new possibilities for reducing the time patients stay in the hospital based on integrated data, it should also be possible to achieve measurable effects in the areas of goods logistics and purchase management. Primarily, it is hoped to plan and control staff resources more effectively. Assistance is rightly demanded from contemporary software solutions, which facilitate a more cost-effective use of staff and, at the same time, ensure that competence is safeguarded in the medical and nursing processes.
Collaboration between healthcare providers
By providing shared treatment plans, the individual activities of all persons treating the patient can be synchronized in order to work on shared objectives. In the age of networking, service providers expect support for effective collaboration, which besides clinical efficiency also serves the economic objectives of the entire system and each individual actor.
Actively involved patients
The patient assumes an important role in his own treatment process. His increasing awareness of the possibility of actively helping to shape his health, and the sense of responsibility this engenders, change his expectations of medicine. Modern hospital information systems must provide specific support for dialog between clinical staff and informed patients
HIS user friendliness
Requirements for the user friendliness of business software are increasingly focused on intuitively operated consumer electronics. Due to the long life cycles, the HIS systems available today mostly have seriously outdated user interfaces, which often impede task-oriented working. The users of HIS systems expect state-of-the-art user interfaces and user-specific information processing.
HIS investment protection and ROI
The implementation of software in health facilities should verifiably pay off. CGM offers added value and return on investment based on a comprehensive process orientation of the HIS suites. The benefit of each process supported by CGM software can be measured in concrete terms. We verify this benefit with our customers on an ongoing basis and have it evaluated by our scientific partners.
Networking as a key to clinical efficacy
The best possible treatment of patients, and the processes required for this, are at the center of the value chain of every hospital. Only a software that completely describes these processes and is extensively geared towards the tasks and activities of the users can ensure the optimal workflow of each individual treatment step. Today, this is only possible, however, if all information about the patient is available – and not only the information obtained by the individual providing the treatment.
Best possible medical decisions that are also responsible decisions in business management terms – this is why networking of all those involved in the treatment process is essential. For in overcoming these interfaces, there exists a wide range of potential to accelerate processes and avoid information losses. To ensure smooth functioning, the internal hospital departments and external care partners must be promptly supplied with all information – as a requirement for the best possible treatment result for the patient.
Senior Vice President HIS