Stay up to date with the latest CGM PRACTICE PARTNER news and announcements.
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summer series newsletter

 

Dear Valued Clients,

 

The educational CGM Summer Series has been hot! CGM PRACTICE PARTNER users like you have attended all kinds of valuable sessions so far. Register for our newly announced August sessions and watch recordings of past presentations on the CGM Summer Series event page.

Special CGM Summer Series offer

We really want you to learn and get the most out of your CGM system, so to encourage even greater attendance, CGM is offering a one-time, $100 promo per practice* that can be applied to any qualifying new purchase if you register for and attend one or more of the remaining sessions.

* One per practice regardless of the number of users or sessions attended. Must be applied to a qualifying new subscription or other service that the practice does not already have. Cannot be applied to any open balances. Contact your Client Sales Executive for more details. Offer ends Sept. 30, 2024.

In case you missed it....

Experts from our billing services team have been busy meeting with clients like you in recent months. If you missed anything, check out the recordings below to catch up on our recent webinars.

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CGM PORTAL Users - Trusted devices and MFA now supported – required by September 1

We are excited to announce that we have enhanced the security of our CGM PORTAL by introducing support for Trusted Devices along with Multi-Factor Authentication (MFA). These new features are designed to provide you with an extra layer of security while ensuring a more convenient user experience.


Optional MFA with Trusted Devices:

While the use of MFA is currently optional, we highly recommend enabling it to protect your account. MFA adds an additional step to the login process, making it significantly more difficult for unauthorized users to gain access. With the new Trusted Devices feature, you can streamline your login process on devices you frequently use, making MFA both secure and convenient.


Mandatory MFA from September 1:

Please be advised that starting from September 1st, MFA will become mandatory for all CGM PORTAL users. We encourage you to enable MFA at your earliest convenience to ensure a smooth transition and continued protection of your account.


How to set up MFA:

Setting up MFA on your account is straightforward. For detailed instructions, please visit the following link: How to set up MFA.

 

Not a portal user yet? Please ask your practice's CGM PORTAL Administrator or contact CGM Support to be added as a portal user.

Did you know that CGM sells hardware?

You may not know it, but we offer competitively-priced hardware including workstations, scanners, and more from leading brands. A CGM hardware consultant can work with you to see how we can help.

 

Now is a good time to contact your CSE as you might be aware that Windows 10 will be end-of-life next year! It will potentially create risk for your practice.

 

Contact your Client Sales Executive for more information.

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Contact your CSE now!

Scheduled maintenance

CompuGroup Medical will be conducting maintenance on several of our production systems on Wednesday, August 7, from 12-2am ET and Sunday, August 11, from 1-7am ET.

 

During this maintenance window, access to some CGM PRACTICE PARTNER services maybe unavailable. Our IT team will work to restore services as quickly as possible.

 

Services impacted:

  • CGM PRESCRIBE for all CGM eMDs and CGM PRACTICE PARTNER clients

Our apologies in advance for any inconveniences this may cause. Our IT team will work to restore services as quickly as possible.

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MIPS final scores available

It's time to check on your final MIPS scores for the year. The Centers for Medicare & Medicaid Services (CMS) have initiated the Final Score Preview period for the Merit-based Incentive Payment System (MIPS).

 

Authorized representatives of practices, virtual groups, or Alternative Payment Model (APM) Entities can now access the Quality Payment Program (QPP) website to view their MIPS final scores for the calendar year 2023 performance period.

Check Scores

Is your Aging AR too high?

If you have more than 15% of your aging AR in the 90+ days category, that is below the industry average according to some benchmarks.

 

We can help you with this. Our award-winning ARIA billing services team can chase this down for you.

 

Contact us at info.us@cgm.com for more information.

Download Aging AR Flyer
Best in KLAS 2024
CGM PRACTICE PARTNER Newsletter: Summer Series, ARIA Academy, MIPS