Dear Valued Clients,

 

The educational CGM Summer Series has been hot! CGM APRIMA users like you have attended all kinds of valuable sessions so far. Register for our newly announced August sessions and watch recordings of past presentations on the CGM Summer Series event page.

Special CGM Summer Series offer

We really want you to learn and get the most out of your CGM system, so to encourage even greater attendance, CGM is offering a one-time, $100 promo per practice* that can be applied to any qualifying new purchase if you register for and attend one or more of the remaining sessions.

* One per practice regardless of the number of users or sessions attended. Must be applied to a qualifying new subscription or other service that the practice does not already have. Cannot be applied to any open balances. Contact your Client Sales Executive for more details. Offer ends Sept. 30, 2024.

Hotfix 1519 available now

CompuGroup Medical is happy to announce the release of Hotfix 1519 for users with CGM APRIMA v19.2. This hotfix contains key feature improvements and enhancements, and you can review all that is included via the Hotfix guide published on our CGM APRIMA documentation page in the CGM PORTAL.

Please review this guide so that you are aware of the included changes and the steps to install the update.

If you need assistance applying this hotfix, reach out to CGM Support, so we can schedule a time to apply this for you. To improve scheduling speed, please include two to three dates and times that would work best for you.

For hosted customers already on v19.2, you will receive a notification in the coming days with your scheduled hotfix date.

In case you missed it...

Experts from our billing services team have been busy meeting with clients like you in recent months. If you missed anything, check out the recordings below to catch up on our recent webinars.

• Supercharged Billing: How ARIA billing services can help you
• ARIA Academy: Credentialing 101
• ARIA Academy: Locum Tenens and Incident To Billing
• ARIA Academy: Role Management
• ARIA Academy: RCM 101 The Life of a Clean Claim
• ARIA Academy: RCM 101 for Lab Billing

CGM PORTAL Users - Trusted devices and MFA now supported – required by September 1

We are excited to announce that we have enhanced the security of our CGM PORTAL by introducing support for Trusted Devices along with Multi-Factor Authentication (MFA). These new features are designed to provide you with an extra layer of security while ensuring a more convenient user experience.

Optional MFA with Trusted Devices:

While the use of MFA is currently optional, we highly recommend enabling it to protect your account. MFA adds an additional step to the login process, making it significantly more difficult for unauthorized users to gain access. With the new Trusted Devices feature, you can streamline your login process on devices you frequently use, making MFA both secure and convenient.

Mandatory MFA from September 1:

Please be advised that starting from September 1st, MFA will become mandatory for all CGM PORTAL users. We encourage you to enable MFA at your earliest convenience to ensure a smooth transition and continued protection of your account.

How to set up MFA:

Setting up MFA on your account is straightforward. For detailed instructions, please visit the following link: How to set up MFA.

 

Not a portal user yet? Please ask your practice's CGM PORTAL Administrator or contact CGM Support to be added as a portal user.

Did you know that CGM sells hardware?

You may not know it, but we offer competitively-priced hardware including workstations, scanners, and more from leading brands. A CGM hardware consultant can work with you to see how we can help.

 

Now is a good time to contact your CSE as you might be aware that Windows 10 will be end-of-life next year! It will potentially create risk for your practice.

 

Contact your Client Sales Executive for more information.

Contact your Client Sales Executive

Here to help with ACO REACH

CGM loves it when our customers can take advantage of quality and growth opportunities. That's why we are happy to introduce JVS, a management services organization that assists practices in value-based care arrangements.

 

They already work with several CGM practices, and one of our Chief Medical Officers, Dr. Jeffrey Hyman.

 

Are you a primary care practice, currently participating in ACO, or looking for a different ACO option? Time is running out to participate in the ACO REACH model for 2025.